A. The most convenient ways to order our product is to order online using your credit card. Go to our purchase page and order right away using your credit card. To order by phone, please call toll-free 1-877-734-7638(USA & Canada) or 1-952-646-5178 (International). You must mention the Product Name and Product ID while placing the order.
 

Product Name	Product ID
Label Spirit Simple	78195
Label Spirit Professional	74808
Label Spirit Professional (3-User License)	80383
Label Spirit Professional (5-User License)	80384
Label Spirit Professional (10-User License)	80385
Label Spirit Professional (25-User License)	80386
Label Spirit Professional (100-User License)	80387

A. You can buy our products in the following currencies:
US Dollar, Euro, UK Pound Sterling, Canada Dollar, Australia Dollar, Switzerland Francs, Sweden Krona and Japan Yen.

A. Go to our purchase page, click on the RegSoft.com logo corresponding to the product you wish to purchase. Fill out all personal information fields in the order form. Please make sure that e-mail address you type is correct, because all important information regarding your order, your receipt, and your registration code will be sent to this e-mail address.

A. Once your order has been processed successfully, we will send you an email immediately with your registration code. This may take from a few minutes to an hour in most cases. Follow the instructions in your email to convert your product to a full version.
Please make sure that you are not blocking emails from sales@labelsoftware.com, registrations@regsoft.com and sales@regsoft.com.

A. After your order has been processed successfully, we will send you an email immediately with your registration code. This may take from a few minutes to an hour in most cases.

If you have ordered a CD-ROM in your purchase:
If you have ordered a CD-ROM in your purchase, please expect to receive it within 2 weeks. But you still can convert your software to full version using the registration code you will receive in your email.

A. We offer multiple license purchase discounts all the time. You can see the details in the order page. In addition to that, we offer discounts time to time. If a discount is offered at any time, we put that information in our website.

A. If you are buying for a Govt. organization, School/College or any big organization and would prefer ordering with a Purchase Order, Please read and follow the procedure very carefully:

RegSoft is Orchid Software's preferred purchasing agent. We accept purchase orders through them. RegSoft's Purchase Order (P. O.) process differs slightly from a standard Purchase Order. 

1.  Go to our purchase page.  
2.  Click on the RegSoft.com logo corresponding to the product you wish to purchase
3.  In the RegSoft online purchase order form, Select the Purchase Order Option
4.  Fill out this online purchase order form.  RegSoft will accept your purchase, and provide you with a link to a formal invoice, along with payment instructions.  This will be provided on-screen, as well as by email.  
5.  Please print the invoice, and submit it to your company's Accounts Payable for payment.  They can pay by CHECK, by money order, or by bank transfer.
6.  When RegSoft receives payment, they will send the registration details by email.  Please be sure to include the email address of either your Accounts Payable department or the email address of the end user to ensure delivery.

We are unable to deliver the registration code based solely on the Purchase Order.  This is due to the nature of our business, and the fact that, in most cases, nothing physical is delivered.  Thank you for your understanding.

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RegSoft.com Fax Order Line - available 24/7:
US Toll-Free Fax Number :
1-800-886-6030
International Fax Number :
1-208-279-3837 (UK Customers can fax to (0870)132-2485)
 

RegSoft.com Address for sending checks:
RegSoft Check Processing,
RegSoft, Inc., 88236 Expedite Way,
Chicago, IL 60695-0001 USA

Please contact us for any questions.

A. We process all orders via Regsoft Inc or ShareIt!. Your credit statement will show a charge from "Regsoft Inc" or "ShareIt!".

A. Absolutely! Products in a CD-ROM is optional for some extra charge. You can select "Yes" to CD-ROM option in the order form, and we will send the CD within a few day's time. You still can convert your downloaded copy to full version using the registration code. If you have NOT opted for CD-Delivery option, you will NOT receive any boxed product for the purchase. In that case it will be a download-only purchase.

A. If you have opted for CD-Delivery, we will send the CD within a week's time, so please expect to receive it within 2 weeks.

A. Once your order has been processed successfully, we will send you an email immediately with your registration code. This may take from a few minutes to an hour in most cases. This email will contain detail instructions on how to convert your product to a full version.

You will also receive user guide documentation, extra graphics and templates for some products. Please make sure that you are not blocking emails from sales@labelsoftware.com, registrations@regsoft.com and sales@regsoft.com.

A. Thanks to SSL(Secure Socket Layer) technology, you can be rest assured that your online order is totally safe. Your order will be processed by SSL. Your order process is protected via a secure connection so that the data sent by you can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet. All of the data entered on the protected pages is encrypted(means jumbled-up using extremely complicated mathematical formula) using the SSL protocol. That way no 3rd party can view your credit card numbers, addresses or any information you send us.

A. Privacy of individual visitor data is very important to us. Any information you submit through our web sites will be held in the strictest confidence. We will not release your e-mail address or any other personal information to any third parties without your consent.

Privacy of Visitor Information
Privacy of individual visitor data is very important to us. Any information you submit through our web sites will be held in the strictest confidence. We will not release your e-mail address or any other personal information to any third parties without your consent.

Internet Privacy
We do not collect any personal information when you visit our website. Any information collected in our weblogs are very generic information like browser used, Operating system use, visit date etc. and these are for our site visit analysis only. Our software applications do not collect or transmit any personal information about you.

Private & Secure Transaction
When you buy our products, any information including credit card info that you submit are totally encrypted (jumbled-up) while sending via internet. So no one else could see the information and thus the transaction remains highly secure. All the information that we gather are strictly confidential, and are not released to any third parties. We believe that online ordering (with secure site) is safer than giving your card number to a telephone operator, or handing over to a waiter in a restaurant.
 

A. Sure!! Please go to Contact page to submit your request. You must enter the email address you used while buying the product, and tell us which product you purchased. We will verify your information with our records and resend the registration code to you.

While entering your registration code, please check the following:
1. Make sure that you are not treating tracking id or order id as the registration code.
2. Enter the registration code exactly as it appears. It is advisable to copy and paste from your email.

A. If you have a systems crash, you can reinstall it and apply the same registration code given to you. If you have already saved a copy of the setup file, just install it from there or go to our products page and download it. After the installation apply the registration code. If you have lost your registration code, please go to Contact page to submit your request. You must enter the email address you used while buying the product, and tell us which product you purchased. We will verify your information with our records and resend the registration code to you.

A. Please go to Contact page to submit your request. You must enter the email address you used while buying the product, and tell us which product you purchased. We will verify your information with our records and resend the license key to you.

A. This is most probably due to poor internet connection. What may have happened is, during the download process the internet got disconnected. So you will need to re-download. Sometimes, even after re-download the file says corrupted. This is due to browser caching.
This is how to fix this:
1. Delete the corrupted file (LSEnt70.exe etc.) that you downloaded.
2. Or, save with a new file name like LSEnt70-New.exe etc.
3. After download is complete, go to where you saved the file, then double-click on it to start the installation.>

A. You can purchase sheets of labels in office supply stores. Most office stores, such as, Office Depot, OfficeMax sell blank label papers. We recommend Avery papers, and HP printer for best results.

A. JPG, BMP, GIF, WMF, PNG and TIF formats are supported. Additionally, if you can copy any image to the clipboard, you can paste into your design.

A. Convert the file to BMP format or to any supported format and use it.

A. Microsoft Excel, DBF, txt or any any tab delimited files are supported. You can import data from any database through ADO or ODBC too.

A. Minimum requirements as follows:

• IBM-compatible PC, Pentium or better
• 32 MB RAM with Windows 98 or Windows Me (64 MB recommended)
• 64 MB RAM with Windows 2000 (128 MB recommended)
• 128 MB RAM with Windows XP or Windows Server 2003(256 MB recommended)
• 512 MB RAM with Windows Vista
• VGA monitor or better
• Hard drive with at least 25-50 MB free disk space